:root{--bg:#f4f7fb;--panel:#fff;--line:#e6ebf2;--text:#172033;--muted:#6b7485;--primary:#168cff;--primary2:#0a67c8;--nav:#0c1424;--nav2:#111d31;--good:#0b9b69;--warn:#e98b16;--danger:#d34a5c;--shadow:0 12px 35px rgba(16,30,54,.08);--radius:16px}
*{box-sizing:border-box}body{margin:0;font-family:Inter,Arial,sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}button{cursor:pointer}
.shell{display:flex;min-height:100vh}.side{width:260px;background:linear-gradient(180deg,var(--nav),#0a1020);color:#fff;padding:22px 16px;position:fixed;inset:0 auto 0 0;z-index:5}.brand{display:flex;align-items:center;gap:12px;padding:6px 10px 24px;font-weight:800;font-size:18px;letter-spacing:.2px}.brand img{width:42px;height:42px;border-radius:12px;object-fit:cover;border:1px solid rgba(255,255,255,.2)}.brand small{display:block;color:#8fa0b9;font-weight:500;font-size:10px;margin-top:3px}.nav{display:flex;flex-direction:column;gap:6px}.nav button{border:0;background:transparent;color:#aebbd0;text-align:left;padding:12px 14px;border-radius:11px;font-weight:600}.nav button:hover{background:rgba(255,255,255,.06);color:#fff}.nav button.active{background:linear-gradient(90deg,rgba(22,140,255,.25),rgba(22,140,255,.08));color:#fff;box-shadow:inset 3px 0 var(--primary)}
.shop-mini{position:absolute;left:16px;right:16px;bottom:18px;padding:13px;border:1px solid rgba(255,255,255,.09);border-radius:14px;background:rgba(255,255,255,.04);font-size:11px;color:#9eabc0;line-height:1.55}.shop-mini b{color:#fff;display:block;font-size:12px}
.main{margin-left:260px;width:calc(100% - 260px);padding:30px;max-width:1700px}.top{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.title h1{font-size:28px;margin:0 0 5px;letter-spacing:-.6px}.title p{margin:0;color:var(--muted);font-size:13px}.btn{border:0;border-radius:10px;padding:10px 15px;background:var(--primary);color:#fff;font-weight:700;box-shadow:0 7px 18px rgba(22,140,255,.2)}.btn:hover{background:var(--primary2)}.btn.secondary{background:#fff;color:#344057;border:1px solid var(--line);box-shadow:none}.btn.secondary:hover{background:#f6f8fb}.btn.danger{background:#fff;color:var(--danger);border:1px solid #f0cbd1;box-shadow:none}
.grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:18px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.stat{padding:20px;position:relative;overflow:hidden}.stat .icon{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:#eef6ff;color:var(--primary);font-size:20px;margin-bottom:14px}.stat .label{font-size:12px;color:var(--muted);font-weight:600}.stat .value{font-size:27px;font-weight:800;margin-top:5px}.stat .sub{font-size:11px;color:var(--muted);margin-top:4px}
.section{padding:20px}.section-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.section-head h3{margin:0;font-size:16px}.toolbar{display:flex;gap:10px;margin-bottom:15px}.toolbar input,.toolbar select,.field input,.field select,.field textarea{width:100%;border:1px solid #dfe5ed;background:#fff;border-radius:10px;padding:11px 12px;outline:none;color:var(--text)}input:focus,select:focus,textarea:focus{border-color:#86c5ff;box-shadow:0 0 0 3px rgba(22,140,255,.09)}.toolbar input{flex:1}.toolbar select{width:210px}
.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;min-width:760px}.table th{text-align:left;font-size:11px;color:#7b8595;text-transform:uppercase;letter-spacing:.05em;padding:11px 12px;border-bottom:1px solid var(--line)}.table td{padding:13px 12px;border-bottom:1px solid #eef1f5;font-size:13px;vertical-align:middle}.table tr:last-child td{border-bottom:0}.table tr:hover td{background:#fbfcfe}.ticket{font-weight:800;color:#176fca}.device{font-weight:700}.muted{color:var(--muted);font-size:12px}.badge{display:inline-flex;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:700;background:#eef3fa;color:#58657a}.badge.green{background:#e7f8f1;color:#087c57}.badge.blue{background:#e8f3ff;color:#126fc1}.badge.orange{background:#fff2df;color:#a86208}.badge.gray{background:#edf0f4;color:#687384}.badge.red{background:#fdebed;color:#b63b4d}.empty{text-align:center;padding:48px 20px;color:var(--muted)}
.split{display:grid;grid-template-columns:1.35fr .65fr;gap:18px}.quick{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.quick button{padding:14px;text-align:left;border:1px solid var(--line);background:#fff;border-radius:12px;font-weight:700}.quick button:hover{border-color:#b6d9fb;background:#f7fbff}.quick small{display:block;color:var(--muted);font-weight:500;margin-top:3px}
.modal{position:fixed;inset:0;background:rgba(8,15,28,.58);backdrop-filter:blur(3px);display:grid;place-items:center;z-index:20;padding:20px}.modalbox{background:#fff;border-radius:18px;width:min(720px,100%);max-height:90vh;overflow:auto;padding:24px;box-shadow:0 30px 80px rgba(0,0,0,.25)}.modalbox h2{margin:0 0 6px;font-size:21px}.formgrid{display:grid;grid-template-columns:1fr 1fr;gap:13px;margin-top:20px}.field label{display:block;font-size:11px;font-weight:700;color:#596579;margin:0 0 6px}.field.full{grid-column:1/-1}.field textarea{resize:vertical}.actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap;margin-top:20px}.contact-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:15px 0}.contact-grid button{border:1px solid var(--line);background:#fff;border-radius:11px;padding:11px;font-weight:700}.contact-grid button:hover{border-color:#9bcfff;background:#f7fbff}
.profile{display:flex;align-items:center;gap:14px}.profile-logo{width:64px;height:64px;border-radius:14px;object-fit:cover;border:1px solid var(--line)}.profile h2{margin:0;font-size:18px}.profile p{margin:4px 0;color:var(--muted);font-size:12px}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}.info-item{padding:13px;border:1px solid var(--line);border-radius:12px;background:#fafbfd}.info-item b{display:block;font-size:11px;color:#738096;margin-bottom:5px}.info-item span{font-size:13px}
@media(max-width:1000px){.side{width:82px;padding:18px 10px}.brand div,.shop-mini,.nav button span{display:none}.brand{justify-content:center}.nav button{text-align:center;padding:12px 8px;font-size:0}.nav button:first-letter{font-size:19px}.main{margin-left:82px;width:calc(100% - 82px)}.grid{grid-template-columns:repeat(2,1fr)}.split{grid-template-columns:1fr}}
@media(max-width:650px){.main{padding:18px}.top{align-items:flex-start}.title h1{font-size:22px}.grid{grid-template-columns:1fr 1fr}.formgrid,.info-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.toolbar{flex-direction:column}.toolbar select{width:100%}.contact-grid{grid-template-columns:1fr}.top .btn{padding:9px 11px}.table{min-width:680px}}

.danger-btn{color:#b42318!important}.history-list{display:flex;flex-direction:column;gap:10px}.history-row{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:14px 16px;border:1px solid #e7eaf0;border-radius:12px;background:#fafbfc}.history-row .badge{display:inline-block;margin-bottom:6px}@media(max-width:800px){.history-row{flex-direction:column;align-items:flex-start}}
.check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:8px}.check-item{display:flex;align-items:center;gap:7px;padding:9px 10px;border:1px solid #ddd;border-radius:9px;background:#fff;font-size:13px;cursor:pointer}.check-item input{accent-color:#111}.check-item:has(input:checked){font-weight:700;border-color:#111;background:#f5f5f5}@media(max-width:700px){.check-grid{grid-template-columns:1fr}}

.login-page{min-height:100vh;display:grid;place-items:center;background:#f4f7fb;padding:24px}.login-card{width:min(430px,100%);background:#fff;border:1px solid #e4e9f0;border-radius:20px;padding:30px;box-shadow:0 20px 60px rgba(25,45,75,.12);text-align:center}.login-card img{width:72px;height:72px;object-fit:cover;border-radius:16px}.login-card h1{margin:14px 0 6px}.login-card input{width:100%;box-sizing:border-box;margin:7px 0;padding:13px 14px;border:1px solid #d9e0ea;border-radius:10px;font:inherit}.login-card .btn{width:100%;margin-top:9px}.setup-box{text-align:left;background:#f7f9fc;border:1px solid #e1e7ef;border-radius:12px;padding:14px;line-height:1.8;margin:18px 0}.logout-btn{margin-top:8px;border:0;background:transparent;text-decoration:underline;cursor:pointer;color:#64748b}.muted{color:#697386}.shop-mini .logout-btn{font-size:12px}

.scanbar{display:flex;align-items:center;gap:12px;padding:12px 14px;margin-bottom:14px}.scanbar>div{min-width:190px}.scanbar small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.scanbar input{flex:1;border:1px solid #dfe5ed;border-radius:10px;padding:11px 12px;outline:none}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:18px}.detail-grid>div{padding:12px;border:1px solid var(--line);border-radius:11px;background:#fafbfd;font-size:13px}.detail-grid>div>b{display:block;color:#748095;font-size:10px;text-transform:uppercase;margin-bottom:5px}.detail-grid .full{grid-column:1/-1}.feature-list{display:flex;flex-direction:column;gap:8px}.feature-row{display:flex;align-items:center;justify-content:space-between;padding:12px 13px;border:1px solid var(--line);border-radius:11px;background:#fafbfd;font-size:13px;font-weight:600}.feature-row input{width:19px;height:19px;accent-color:var(--primary)}.report-list{display:flex;flex-direction:column;gap:9px;margin-top:14px}.report-row{display:flex;justify-content:space-between;padding:11px 13px;border:1px solid var(--line);border-radius:10px;background:#fafbfd}.info-box{padding:12px 14px;border:1px solid #dfe5ed;border-radius:11px;background:#fafbfd}.top-actions{display:flex;gap:8px}.top-actions .btn{white-space:nowrap}@media(max-width:700px){.scanbar{flex-wrap:wrap}.scanbar>div{width:100%}.scanbar input{min-width:0}.detail-grid{grid-template-columns:1fr}.detail-grid .full{grid-column:auto}}
/* V4.2 workflow polish */
.top-actions{display:flex;gap:8px;flex-wrap:wrap}.history-row{align-items:center}.danger-btn{border-color:#f2b8b5!important}.info-box .history-row{padding:8px 0;border-bottom:1px solid #eef1f5}.info-box .history-row:last-child{border-bottom:0}
@media(max-width:760px){.top{gap:10px}.top-actions{width:100%}.top-actions .btn{flex:1}.grid{grid-template-columns:repeat(2,minmax(0,1fr))}.quick{grid-template-columns:1fr 1fr}.table{min-width:760px}.modalbox{width:96vw;max-height:92vh}.formgrid{grid-template-columns:1fr}.field.full{grid-column:1}.actions{position:sticky;bottom:0;background:white;padding-top:10px;z-index:2}}
html[dir="rtl"] .main,html[dir="rtl"] .modalbox{text-align:right}html[dir="rtl"] .shell{direction:rtl}